Micro DeBEE Service Plan
Pion offers a variety of Service Level Agreement (SLA) support plans designed to help you maintain your instrumentation and equipment at peak performance, ensuring predictable maintenance costs and maximizing uptime.
Benefits of Pion’s SLA Plans
Protect Your Investment
Ensure the longevity and optimal performance of your equipment.
Maximize Uptime
Keep your instruments running smoothly with minimal interruptions.
Reduce Administrative Costs
Simplify maintenance management and reduce administrative overhead.
Predictable Maintenance Costs
Plan your budget with predictable maintenance expenses.
Tailored Plans
Choose from a range of plans that best suit your needs.
With a Contract
- Unlimited instrument repair visits
- Travel costs included
- Labor costs included
- Parts costs included (non-consumables)
- Priority response times
- Decreased downtime
Without a Contract
- Schedule a visit for routine maintenance and verification
- Travel Cost
- Labor Cost
- 2 Days downtime while PO is raised, authorized and submitted
- 7 Days delay while waiting for an engineer to be available
- 9 Days total delay
Service Agreement Comparison
Contact Us to Get Started
For more information or to purchase a Service Contract, call us at 978-582-2020 or email sales@pion-inc.com
Our team will help you select the plan that best fits your needs—so your Pion equipment stays in peak condition and your research continues without interruption.
