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What makes us unique

Pion instruments have a stellar reputation, but our team of experts truly sets us apart.

Industry Leading Customer Service and Support, Direct from the Experts.

Access our team via comprehensive instrument services & training.

All of our instruments are backed with a 12 month warranty and industry-leading customer service and technical support, which includes:

  • Unlimited 12 month Priority Service Visits
  • Priority Response
  • Unlimited Labor for 12 months
  • Unlimited Travel and Expenses for 12 months
  • Unlimited remedial repair parts included*

*Some exceptions may apply. Contact us for more information


Service Options/Training

For additional peace of mind, we also provide enhanced service packages including

  • Service contracts
  • Premier
  • Premier Plus
  • Enhanced
  • Enhanced Plus
  • Depot Repair
  • Preventive Maintenance
  • Performance Verification
  • Operational Qualification
  • Installation Qualification

Our instruments have a stellar reputation on their own, but our team of industry-leading experts truly sets us apart. You can learn directly from our renowned scientists during one of our comprehensive instrument training courses.

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