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What makes us unique
Pion instruments have a stellar reputation, but our team of experts truly sets us apart.
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Industry Leading Customer Service and Support, Direct from the Experts.
Access our team via comprehensive instrument services & training.
All of our instruments are backed with a 12 month warranty and industry-leading customer service and technical support, which includes:
- Unlimited 12 month Priority Service Visits
- Priority Response
- Unlimited Labor for 12 months
- Unlimited Travel and Expenses for 12 months
- Unlimited remedial repair parts included*
*Some exceptions may apply. Contact us for more information
Support
Service Options/Training
For additional peace of mind, we also provide enhanced service packages including
- Service contracts
- Premier
- Premier Plus
- Enhanced
- Enhanced Plus
- Depot Repair
- Preventive Maintenance
- Performance Verification
- Operational Qualification
- Installation Qualification
Training:
Our instruments have a stellar reputation on their own, but our team of industry-leading experts truly sets us apart. You can learn directly from our renowned scientists during one of our comprehensive instrument training courses.
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