SiriusT3 Service Plan
Pion offers a variety of Service Level Agreement (SLA) support plans designed to help you maintain your instrumentation and equipment at peak performance, ensuring predictable maintenance costs and maximizing uptime.
Benefits of Pion’s SLA Plans
Protect Your Investment
Ensure the longevity and optimal performance of your equipment.
Maximize Uptime
Keep your instruments running smoothly with minimal interruptions.
Reduce Administrative Costs
Simplify maintenance management and reduce administrative overhead.
Predictable Maintenance Costs
Plan your budget with predictable maintenance expenses.
Tailored Plans
Choose from a range of plans that best suit your needs.
With a Contract
- Unlimited instrument repair visits
- Travel costs included
- Labor costs included
- Parts costs included (non-consumables)
- Priority response times
- Decreased downtime
Without a Contract
- Schedule a visit for routine maintenance and verification
- Travel Cost
- Labor Cost
- 2 Days downtime while PO is raised, authorized and submitted
- 7 Days delay while waiting for an engineer to be available
- 9 Days total delay
Service Agreement Comparison
* excluding weekends and holidays
Contact Us to Get Started
For more information or to purchase a Service Contract, please contact us. Our team is ready to help you select the best plan tailored to your needs, ensuring your Pion equipment remains in top condition and your research continues without interruption.
Parts NOT Included in the Premier and Premier Plus Options:
- Stirrer Assembly
- 0.5ml Plunger (2x Included in PM Kit)
- 2.5ml Plunger (1x Included in PMKit)
- Capillary Assembly (1x Included in PMKit)
- UV Dip Probe
- pH Electrode
- UVDip Probes
- Dispenser Valves